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OUR APPROACH TO CARE
Human-to-human care, powered by technology.

Collaborative care

Our collaborative care brings together coaches, therapists, and psychiatrists to ensure members are provided with the appropriate level of care when they need it the most.

Virtual platform

Our virtual platform is supported by proprietary technology that’s built on the world’s largest mental health data set, which enables high-quality care to be delivered and scaled across the globe.

How our care works

On-demand care at anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Personalized care for any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Private care from anywhere

Because the weather can change in an instant, we help you build skills to take on life’s challenges, wherever you are. Whether you need sunglasses or an umbrella, we’ll help you pack.

How our care works

Accessible anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Meets any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Support for life

Because the weather can change in an instant, we help you build skills to prepare for all life’s challenges. Whether you need sunglasses or an umbrella, we’ll help you pack.

On-demand care at anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Personalized care for any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Private care from anywhere

Because the weather can change in an instant, we help you build skills to take on life’s challenges, wherever you are. Whether you need sunglasses or an umbrella, we’ll help you pack.

Care that’s always on

Mental health doesn’t follow a 9-to-5 schedule. Our coaches and clinicians collaborate around-the-clock so that our members can connect with their care team within seconds, right from their smartphone, anytime.

Even at 3 AM

76% percent of members have used Ginger outside of standard 9–5 PM business hours.

Care that adapts

Mental health comes in all shapes and sizes. Our team-based structure can flex to meet all levels of need, from everyday support to clinical care. And our virtual platform lets members access care in a mode that works best for them—through text, video, and self-guided activities.

24/7 access to care

Members have access to coaching in under a minute, and clinical services in less than a day.

Care that’s measured

Mental health progress has traditionally been hard to track. Our platform automatically scans and assesses information from care sessions, gathering member insights that empower coaches and clinicians to track progress and deliver higher-quality, more effective care over time.

1 billion+ data points

Our technology is powered by over 1.3 billion data points and 1 million self-reported surveys.

Care that scales

Worldwide demand for mental health support is at an all-time high, so we made it possible to scale high-quality care across global workforces. By using technology that automates workflows and administrative tasks, our care team can focus on what matters most—providing members with the care they deserve.

50 states and 23 countries

Millions of people have access to Ginger through leading employers, health plans, and other partners.

Meet the leaders of our care team

Karan Singh
Co-founder, Chief Operating Officer
Karan Singh
Co-founder, Chief Operating Officer
Karan is the co-founder and COO of Ginger, where he leads the company’s clinical operations and strategy. He has over 13 years of experience in the healthcare industry, consulting with bio-pharma clients, commercializing data analytics, and establishing research partnerships with academic medical centers. A leader in the digital health community, Karan is a frequent speaker about entrepreneurship, health innovation and new models of care. Karan has served as a scholar at the Aspen Institute, delivered keynotes at the Public Health Institute and the National Institute of Mental Health, and was recognized as a rising star in healthcare by LinkedIn's Next Wave. Karan has a BA and BS in Economics and Business Administration from UC Berkeley and an MBA from MIT Sloan, with a fellowship in entrepreneurship from the MIT Legatum Center for Development. Karan also attended the Harvard Medical School / MIT Health, Science & Technology program.
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Dana Udall, PhD
Chief Clinical Officer
Dana Udall, PhD
Chief Clinical Officer
As Chief Clinical Officer at Ginger, Dana oversees coaching, therapy and psychiatry to ensure clinical excellence in a multidisciplinary, collaborative model. She has spent the last two decades helping individuals and groups make positive and enduring changes in their lives. Dana worked in a wide range of settings before coming to Ginger, including residential treatment centers, intensive outpatient programs, university counseling centers, and private practice. At the cornerstone of Dana’s work is her belief in the power of relationships to help people heal and grow. She is a licensed Psychologist with a PhD from the University of Southern California and Pre- and Post-Doctoral training from the University of Pennsylvania.
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Justin Hunt, MD, MS
Head of Psychiatry
Justin Hunt, MD, MS
Head of Psychiatry
As a leader in our nationwide medical practice, Dr. Hunt provides clinical oversight to ensure high quality care delivery and adherence to clinical protocols. As a board-certified psychiatrist, Dr. Hunt takes a structured and evidence-based approach to medication management and psychotherapy. He has a Master of Science (MS) focused in Health and Health Care Research from University of Michigan and received his medical degree and general psychiatric training from the University of Arkansas for Medical Sciences (UAMS). Dr. Hunt believes that psychiatry is the medical discipline that allows the most meaningful physician-patient interaction - and that telepsychiatry is a great way to do this.
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My therapist and coach make the most amazing care team. Together, they helped me become a better person, and gave me relief from my emotional burdens. I've learned so much about myself, and I'm so grateful for that."

Ginger Member
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