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OUR APPROACH TO CARE
Human-to-human care, powered by technology.

Collaborative care

Our collaborative care brings together coaches, therapists, and psychiatrists to ensure members are provided with the appropriate level of care when they need it the most.

Virtual platform

Our virtual platform is supported by proprietary technology that’s built on the world’s largest mental health data set, which enables high-quality care to be delivered and scaled across the globe.

How our care works

On-demand care at anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Personalized care for any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Private care from anywhere

Because the weather can change in an instant, we help you build skills to take on life’s challenges, wherever you are. Whether you need sunglasses or an umbrella, we’ll help you pack.

How our care works

Accessible anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Meets any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Support for life

Because the weather can change in an instant, we help you build skills to prepare for all life’s challenges. Whether you need sunglasses or an umbrella, we’ll help you pack.

On-demand care at anytime

Care is available at any time in seconds through your smartphone. It’s as easy as opening your weather app and as reassuring as a forecast of clear skies.

Personalized care for any need

While some days are sunny, others are stormy and gray. Our coaches, therapists and psychiatrists work together to offer care at any level, no matter the forecast.

Private care from anywhere

Because the weather can change in an instant, we help you build skills to take on life’s challenges, wherever you are. Whether you need sunglasses or an umbrella, we’ll help you pack.

Care that’s always on

Mental health doesn’t follow a 9-to-5 schedule. Our coaches and clinicians collaborate around-the-clock so that our members can connect with their care team within seconds, right from their smartphone, anytime.

Even at 3 AM

76% percent of members have used Ginger outside of standard 9–5 PM business hours.

Care that adapts

Mental health comes in all shapes and sizes. Our team-based structure can flex to meet all levels of need, from everyday support to clinical care. And our virtual platform lets members access care in a mode that works best for them—through text, video, and self-guided activities.

24/7 access to care

Members have access to coaching in under a minute, and clinical services in less than a day.

Care that’s measured

Mental health progress has traditionally been hard to track. Our platform automatically scans and assesses information from care sessions, gathering member insights that empower coaches and clinicians to track progress and deliver higher-quality, more effective care over time.

1 billion+ data points

Our technology is powered by over 1.3 billion data points and 1 million self-reported surveys.

Care that scales

Worldwide demand for mental health support is at an all-time high, so we made it possible to scale high-quality care across global workforces. By using technology that automates workflows and administrative tasks, our care team can focus on what matters most—providing members with the care they deserve.

50 states and 23 countries

Over 650,000 people have access to Ginger through leading employers, health plans, and other partners.

Meet the leaders of our care team

Karan Singh

Co-founder,
Chief Operating Officer

Justin Hunt, MD, MS

Head of Psychiatry

Dana Udall, PHD

Chief Clinical Officer

My therapist and coach make the most amazing care team. Together, they helped me become a better person, and gave me relief from my emotional burdens. I've learned so much about myself, and I'm so grateful for that."

Ginger Member
Ready to get started with Ginger?
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